Job Description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Business Applications practice at RSM assists clients to strategize and implement the right solutions at the right time to help fulfill their missions. Our UKG team provides consulting services to optimize and implement the full suite of UKG solutions. We are a rapidly growing team seeking a qualified professional UKG Workforce Management Project Manager.

The selected individual will be expected to provide overall coordination, implementation, execution, control, and completion of client projects within the Workforce Solutions practice. An effective candidate must be a self-starter willing to work closely with the existing project management and consulting team, including the ability to learn through mentorship and on-the-job training as well as self-study.

Responsibilities include :

• Serve as Project Manager for UKG Pro Workforce Management implementations

• Partner with the client and lead them through their WFM implementation journey as a trusted advisor

• Work closely with UKG Pro consultants for joint UKG Pro/UKG Pro WFM (Workforce Management) implementations

• Meaningfully engage and manage all stakeholders, both internal and external

• Collaborate with key stakeholders to develop an achievable project plan

• Develop implementation strategy and project plan, including a phased approach where appropriate

• Collaborate with other project managers including client internal PMs and external partner PMs

• Discuss and document project status weekly with project team members and key stakeholders.

• Proactively anticipate project risk and develop mitigation strategies

• Develop and maintain a strong project governance plan

• Lead, inspire and motivate the project team to achieve project goals

• Work within the established Business Applications project management methodology and toolset within the Business Applications practice.

• Setup project plans and tasks in project management and billing systems.

• Work with the Business Applications Project Management Office and practice Resource Manager to assign resources to tasks, including forecasting utilization in advance.

• Lead the process of issue identification and resolution throughout the project lifecycle.

• Identify and communicate challenges and/or changes within scope, schedule, or budget.

• Manage budgets, including monitoring of estimate to complete and other key metrics.

• Facilitate internal and external-facing meetings to ensure completion of agenda items in a timely manner.

• Keep all project information accurate in the Project Management system of record.

• Manage documentation collection and retention in accordance with firm compliance policy.

• Foster relationships between clients and the RSM team.

• Identify areas of cross-functional collaboration.

Required Skills and Experience include:

• 3 or more years of UKG WFM or Workforce Dimensions project management experience.

• Experience with UKG Workforce Management implementation methodology and process

• Experience with joint UKG Pro and Workforce Dimensions implementations is highly desirable

• A history of managing multiple projects at once and meeting multiple deliverables

• Proven success managing complex projects with cross-functional stakeholders

• Ability to confidently identify and manage project risk

• Experience communicating information (good and bad news) to a large or small audience via written and verbal methods.

• UKG implementation certifications preferred. We will provide access to all UKG certifications and training.

• Experience with joint UKG Pro and Workforce Dimensions implementations is highly desirable

• Ability to effectively manage time to complete multiple tasks across various projects in an efficient and high-quality manner.

• Excellent written and verbal communication skills to communicate within the internal team and with clients through email, instant messaging systems, project management systems, web conferencing, and in person.

• Ability to work well with a virtual-based team in a fast-paced environment, including the ability to provide guidance and direction in multiple delivery formats.

• Willingness to ask questions, research new skills and technologies, and cross-train as requested.

• Keen sense of details and ability to be proactive to reduce risks or issues.

• Outstanding customer service skills and a dedication to the customer service experience.

• Demonstrated success using enterprise project management software and project planning tools (e.g., Smartsheet, Microsoft Project, Atlassian Jira, Microsoft Teams and SharePoint, etc.).

• Must possess a high degree of integrity and ability to adhere to both firm policies and best practices.

Note: You will be encouraged to achieve and maintain certifications applicable to the job (i.e., Project Management Professional (PMP)® certification)

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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