Job Description

Role: System Administrator Sr (Storage)

Location: Jacksonville, FL

NOT Driving JEA Vehicles

• Advanced systems administration and maintenance practices for both Windows Server and Linux environments.
• Installation, configuration, and troubleshooting of infrastructure hardware and software across physical, virtual, and cloud platforms.
• Enterprise storage systems including SAN, NAS, iSCSI, Fiber Channel, and storage management platforms.
• Network integration and protocols including TCP/IP, DNS, DHCP, SMB, NFS, and LDAP.
• Local and distributed computing environments, including hybrid cloud infrastructure and virtualization (e.g., VMware, Hyper-V).
• Operating system commands, utilities, and shell environments for administrative tasks and automation.
• Backup, replication, and disaster recovery strategies for critical systems and data.

• Designing, deploying, and supporting enterprise storage and server infrastructure to ensure performance, availability, and scalability.
• Installing, configuring, and maintaining servers, workstations, and peripheral equipment in enterprise environments.
• Managing user accounts, permissions, and access control across Windows Active Directory and Linux-based systems.
• Supporting a wide range of enterprise applications and middleware across platforms.
• Troubleshooting and resolving complex hardware, software, and storage-related issues.
• Writing and maintaining scripts in administrative languages such as PowerShell, Bash, Python, Perl, or VBScript.
• Using database management tools for system integration, reporting, and performance tracking.
• Following and facilitating structured change management processes for system upgrades and deployments.
• Testing and validating hardware/software for enhancements, upgrades, and new installations.
• Planning, constructing, or modifying programs and scripts to support system performance monitoring and reporting.

• Set priorities and establish a systematic course of action to ensure objectives are met on time and within budget.
• Exercise creativity and imagination in solving complex technical problems and designing solutions.
• Make sound decisions in ambiguous situations with limited information.
• Quickly learn and apply new technologies, tools, and concepts.
• Establish and maintain effective working relationships with users, stakeholders, and team members to deliver high-quality support and solutions.
• Collaborate effectively within a team and assist others in achieving shared goals.
• Acquire and maintain a strong understanding of the business operations and technology services relevant to the organization (e.g., JEA).
• Stay current with emerging IT trends, tools, and best practices through continuous learning and research.
• Identify key issues that require communication and ensure timely and appropriate information sharing.

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