Job Description

Patient Care Coordinator – Carmel Eyecare

About Us:

At Carmel Eyecare, we pride ourselves on delivering exceptional patient experiences in a welcoming and professional environment. Our team is passionate about eye health and dedicated to providing top-notch care to every patient who walks through our doors.

Position: Patient Care Coordinator

Location: Carmel, IN

Type: Part-Time

Job Overview:

We are seeking a fun, outgoing, and friendly personality to join our team as a Patient Care Coordinator . This role is the first point of contact for our patients and is essential in creating a warm, welcoming, and organized environment. The right candidate will love interacting with people, enjoy multitasking, and thrive in a busy, team-oriented setting.

Key Responsibilities:

• Greet patients warmly and make them feel at ease upon arrival.
• Check patients in and out with accuracy and efficiency.
• Verify insurance and update patient records.
• Schedule appointments and manage the daily patient flow.
• Assist patients with forms, billing questions, and general inquiries.
• Communicate effectively with doctors, technicians, and other team members to ensure smooth patient care.
• Maintain a clean, welcoming front desk and reception area.
• Uphold confidentiality and compliance with HIPAA and office policies.

Qualifications:

• Strong customer service skills with a positive, professional attitude.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Comfortable using computers, scheduling software, and basic office equipment.
• Team player with a willingness to learn and grow.

What We’re Looking For:

We’re not just looking for someone to sit at the front desk—we want a people person who enjoys helping others, can keep things running smoothly, and adds a little fun and positivity to our patients’ day.

Perks of Joining Our Team:

• Competitive pay
• Employee discounts on eye care and eyewear
• Supportive, team-oriented environment

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