Job Description
The Mesothelioma Center at Asbestos.com (), is the industry leader for patient advocacy, searching for a Patient Advocate Intern to work closely with experienced patient advocates to develop strong communication, research, and problem-solving skills while maintaining a compassionate and professional approach to patient support.
Key Responsibilities
- Support experienced Patient Advocates in guiding patients to appropriate resources, including medical, financial, and legal assistance.
- Make outbound calls and enter detailed notes in Salesforce to maintain accurate records.
- Learn to document patient interactions accurately in internal systems while maintaining confidentiality.
- Develop knowledge of industry regulations, patient rights, and available support programs.
- Participate in ongoing training sessions to build expertise in patient advocacy.
- Assist with outreach marketing and PR efforts, including managing LinkedIn profiles.
- Support the management team with routine operational tasks such as follow-up emails, spreadsheet management, and lead validation as directed.
- Participate in special projects or process improvement assignments as needed.
- Meet or exceed daily call attempt and response rate goals.
- Seek out new ways to improve lead follow-up.
Qualifications & Experience
- Currently enrolled in or recently graduated from a degree program related to healthcare, administration, business, or similar fields.
- Strong attention to detail, positive attitude, and willingness to learn.
- Proficiency with Microsoft Office and willingness to learn technology platforms such as Salesforce.
- Excellent communication skills and a proactive, solution-oriented mindset.
- Agility and adaptability in a fast-paced environment.
- Professional and adept, with the ability to embrace technology and automation.
- Ability to problem-solve, prioritize, and analyze tasks.
- Adept at taking direction and applying it with accuracy and innovation.
- Culture champion
- An individual who exemplifies our core values and cultural values, like honesty, trust, having a good work ethic and pursuit of continuous self-improvement. These are demonstrated through expertise professionalism, autonomy and mentorship when approaching the responsibilities assigned below and in interactions with others.
- A patient and strategic thinker with the keen ability to prioritize and focus.
Internship Benefits
- Work within a mission-driven, collaborative, supportive team focused on making a positive social impact.
- Enjoy a collaborative and supportive work environment.
- The internship is part-time, no more than 29 hours per week, runs for 4 months and pays $14.00 per hour.
- Flexible to accommodate academic or personal obligations.
- Remote or hybrid arrangements available as needed.
- Ideal for students, recent graduates, or someone making a career change that is interested in hands-on healthcare experience.
- Opportunity to gain healthcare industry experience in patient advocacy.
- Direct mentorship and professional development in operations, marketing, and technology platforms.
If you are passionate about patient advocacy and want to make a difference in the lives of those affected by asbestos-related diseases, we encourage you to apply!
Job Tags
Hourly pay, Part time, Internship, Work at office, Remote work, Flexible hours,