Confidential Healthcare Organization is seeking a highly motivated Patient Access Representative – Call Center Agent to join our growing patient services team. This is an exciting opportunity to work in a fast-paced healthcare environment where you’ll be the first point of contact for patients and provider teams.
Answer, document, and route a high volume of inbound patient calls (800+ daily) with accuracy and efficiency.
Provide outstanding customer service while gathering and verifying patient information.
Ensure calls are routed correctly to over 10 provider teams while maintaining a positive patient experience.
Maintain confidentiality and compliance with HIPAA and all organizational policies.
High School Diploma or equivalent required; Associate’s Degree in Medical Terminology, Health Care Management, or related field preferred.
Certification Required: MediClear certification (or equivalent healthcare compliance credential) is required
Minimum 1 year of customer service experience , preferably in a healthcare call center or patient access setting.
Excellent verbal and written communication skills, strong attention to detail, and ability to multitask in a fast-paced environment.
2+ years of high-volume call center experience within healthcare.
Knowledge of medical terminology and insurance verification.
Competitive hourly pay based on experience.
Comprehensive health, dental, and vision coverage.
Paid time off, retirement plan, and career growth opportunities.
...POSITION Dispensary Agent (Full-Time) RESPONSIBILITIES Dispensary Agents may be assigned to various shifts including Front Desk... ...customers and patients at varying levels of familiarity with cannabis Processing customers transactions and operation of the Point...
...Axios Logistics LLC is an Amazon Delivery Service Provider with operations based out of Camarillo, CA. We are a company founded on the... ...older Authorized to work in the United States Valid CA Drivers Licence Must be able to speak and read English Must be...
...include call-ins or after hour repairs as needed to support production.**Position Responsibilities:**+ Operates a full range of machine shop equipment including but not limited to Kent engine lathes, Sharp 3080V heavy duty lathe, Sharp VH3 milling machine, TRAK DPM5,...
...Civil Engineer Aviation Projects Experience Level: Mid-Senior Experience Required: 7 Years Education Level: Bachelor... ...Total Positions: 1 Relocation Assistance: Limited Visa Sponsorship Eligibility: Yes Job Description We are seeking a motivated...
...pair of sturdy work shoes Industry-leading Benefits: Excellent weekly pay Safe work environment Growth potential* No experience necessary *This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role...