Confidential Healthcare Organization is seeking a highly motivated Patient Access Representative – Call Center Agent to join our growing patient services team. This is an exciting opportunity to work in a fast-paced healthcare environment where you’ll be the first point of contact for patients and provider teams.
Answer, document, and route a high volume of inbound patient calls (800+ daily) with accuracy and efficiency.
Provide outstanding customer service while gathering and verifying patient information.
Ensure calls are routed correctly to over 10 provider teams while maintaining a positive patient experience.
Maintain confidentiality and compliance with HIPAA and all organizational policies.
High School Diploma or equivalent required; Associate’s Degree in Medical Terminology, Health Care Management, or related field preferred.
Certification Required: MediClear certification (or equivalent healthcare compliance credential) is required
Minimum 1 year of customer service experience , preferably in a healthcare call center or patient access setting.
Excellent verbal and written communication skills, strong attention to detail, and ability to multitask in a fast-paced environment.
2+ years of high-volume call center experience within healthcare.
Knowledge of medical terminology and insurance verification.
Competitive hourly pay based on experience.
Comprehensive health, dental, and vision coverage.
Paid time off, retirement plan, and career growth opportunities.
...NOW OFFERING $1,000 IN SIGN-ON AND RETENTION BONUSES! We operate the largest manufacturing facility for Cellophane and... ...path to quickly earn raises. This position works in our Water Treatment Department. Standard schedule includes rotating 12-hour shifts...
...Requisition No:862616 Agency: Environmental Protection Working Title: OPS ENVIRONMENTAL CONSULTANT - 37940123Pay Plan: Temp... ...requires a technical background in the environmental and chemical sciences with specific focus on Quality Assurance (QA) protocols of...
...VVater is a US-based, next-generation water treatment company that aims to provide Water for Humankind with a cornerstone of sustainability... ...VVater seeks a skilled and dependable Water Treatment Plant Operator to oversee the operations, maintenance, and management of water...
...Outside Sales Territory Manager San Francisco, CA Catalyst is dedicated to changing the way students experience the process of taking tests and applying to college and graduate school. We employ the brightest, most experienced instructors, and we bring our innovative...
...workforce of educators. You will be responsible for implementing teaching lessons according to the company's requirements. It will be... ...Completed bachelor's degree Language: Native Speaker in English Obtained a teaching credential (eg. teaching certificate, TEFL...